Privacy Policy

PG Sport Horses Ltd is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, make an enquiry, or use our services.

For the purposes of UK data protection law, including the UK General Data Protection Regulation and the Data Protection Act 2018, the data controller is:

PG Sport Horses Ltd
Woodland Farm
Marston
Devizes
SN10 5SP
United Kingdom

Email: info@pgsporthorses.com
Phone: +44 (0)7525 612531

Information we may collect

We may collect and process the following information:

Your name, email address, telephone number and any other details you provide when contacting us or completing a form on our website.
Information relating to enquiries about horses, coaching, training, events, sales, services or general business matters.
Records of correspondence if you contact us by email, telephone, social media, WhatsApp or through our website.
Technical information about your visit to our website, such as your IP address, browser type, device type, pages visited, and the date and time of your visit.
Cookie and analytics information, where applicable.

We only collect personal information that is necessary for the purposes set out in this policy.

How we use your information

We may use your personal information to:

Respond to your enquiries.
Provide information about our horses, services, training, coaching, sales or events.
Manage bookings, appointments, sales, purchases or other business arrangements.
Keep records for administrative, accounting and legal purposes.
Improve our website, services and customer experience.
Send you relevant updates or marketing communications where you have consented to receive them, or where we are otherwise permitted to do so by law.
Protect our business, website and users from fraud, misuse or security issues.
Comply with legal, regulatory or tax obligations.

Lawful basis for processing

We will only use your personal information where we have a lawful basis to do so. This may include:

Consent — where you have given us permission to contact you or use your information for a specific purpose.
Contract — where processing is necessary to provide a service, respond to an enquiry, or fulfil an agreement with you.
Legal obligation — where we need to keep or share information to comply with the law.
Legitimate interests — where we have a business reason to use your information, provided your rights and interests do not override those interests.

Marketing communications

We may contact you with information about our services, horses, events or updates that may be of interest to you.

You can opt out of marketing communications at any time by contacting us at info@pgsporthorses.com.

We will not sell your personal information to third parties for marketing purposes.

Cookies and website analytics

Our website may use cookies and similar technologies to improve functionality, analyse website traffic and enhance user experience.

Cookies are small files placed on your device. You can control or disable cookies through your browser settings. Please note that disabling cookies may affect how some parts of the website function.

Where required, we will ask for your consent before placing non-essential cookies on your device.

Sharing your information

We may share your personal information with trusted third parties where necessary, including:

Website hosting and IT service providers.
Email, communication or booking service providers.
Professional advisers, such as accountants, legal advisers or insurers.
Payment providers, where payments are made.
Regulators, public authorities or law enforcement bodies where required by law.

We only share information where necessary and where appropriate safeguards are in place.

International transfers

Some of the service providers we use may process personal information outside the United Kingdom. Where this happens, we will take steps to ensure that appropriate safeguards are in place to protect your personal information in accordance with UK data protection law.

How long we keep your information

We will only keep your personal information for as long as necessary for the purposes for which it was collected, including to respond to enquiries, provide services, meet legal obligations, resolve disputes and maintain business records.

Where we no longer need your personal information, we will securely delete it or anonymise it.

How we protect your information

We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, disclosure, alteration or destruction.

However, no method of transmission over the internet is completely secure. Any information you send to us electronically is sent at your own risk.

Your rights

Under UK data protection law, you may have the right to:

Request access to the personal information we hold about you.
Ask us to correct inaccurate or incomplete information.
Ask us to delete your personal information in certain circumstances.
Ask us to restrict how we use your personal information.
Object to our use of your personal information in certain circumstances.
Request that your personal information is transferred to you or another organisation.
Withdraw your consent where we rely on consent to process your information.

To exercise your rights, please contact us at info@pgsporthorses.com.

You also have the right to complain to the Information Commissioner’s Office if you are unhappy with how we handle your personal information. You can find more information at www.ico.org.uk.

Links to other websites

Our website may contain links to third-party websites, including social media platforms and partner websites. We are not responsible for the privacy practices, content or security of those websites. You should read their privacy policies before providing any personal information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. We recommend that you check this page regularly to stay informed about how we protect your personal information.

Questions, comments and requests regarding this Privacy Policy should be sent to:

PG Sport Horses Ltd
Woodland Farm
Marston
Devizes
SN10 5SP
United Kingdom

Email: info@pgsporthorses.com
Phone: +44 (0)7525 612531